Become an ambassador
What should I do if items in my package arrived broken?
What should I do if I want to make a complaint?
What delivery options do you offer?
How do I track my package?
Where can I pick up my package?
When will I receive my package?
I forgot to use my discount code when checking out; can you help me?
How do I use my discount code?
Can I use more than one discount code when placing my order?
What does it mean to place a pre-order?
Can I change, add or remove items from my order?
How do I cancel my order?
Can I order to another address?
What is the status of my order?
Why did I not receive an order confirmation?
Do you ship to other countries?
How do I figure out which products to pick?
I received items that don’t match the ones I ordered, what do I do?
Having problems with payment?
Sometimes it happens that payment aren’t working. In this case, we recommend that you try again in a different browser or reload the web page, as this usually solves the problem 🤞🏽 If this does not r…
I have returned my package, when will I receive my refund?
Once you have sent your package back to us, it will take approximately 3-4 weeks before we receive it. We will refund the money to your account immediately after receiving your return package 🌱 The m…