What products do we offer?
Where do I read more about your products?
Do you have a physical store?
Become an ambassador
What should I do if items in my package arrived broken?
What should I do if I want to make a complaint?
Do you offer home delivery?
When will I receive my package?
Where can I pick up my package?
How do I track my package?
What delivery options do you offer?
I forgot to use my discount code when checking out; can you help me?
How do I use my discount code?
Can I use more than one discount code when placing my order?
Do you ship to other countries?
How do I figure out which products to pick?
What does it mean to place a pre-order?
I received items that don’t match the ones I ordered, what do I do?
Why did I not receive an order confirmation?
What is the status of my order?
Can I order to another address?
How do I cancel my order?
Can I change, add or remove items from my order?
Updated by Team Fitnessguru®
It's easy! You can use the return label attached to your order for return shipping 🙌🏼
When using a return label, we deduct 5€ from your refund. If the package has been waiting for pick up at a Pakkeshop for more than 14 days and automatically sent back to us, we will deduct 10€ from your refund.
Questions? Contact us here💚